We verify every patient’s dental coverage in advance — identifying plan limitations, waiting periods, frequency rules, and maximum benefits. Our verification specialists ensure clean patient data and real-time eligibility confirmation to prevent rejections at the front end.

Our certified dental billers apply the correct CDT and cross-code combinations for procedures involving anesthesia, prosthetics, and oral surgery. We ensure documentation compliance for both in-network and out-of-network claims.

We prepare, scrub, and submit claims electronically via industry-standard dental clearinghouses, supporting software such as Dentrix, Eaglesoft, Open Dental, and Curve Dental. Each claim is tracked through to acceptance and payment.

All EOBs and ERAs are posted promptly, with underpayment and denial analysis performed daily. We reconcile patient balances and insurance payments, providing accurate financial reports that align with your internal accounting.

Our AR specialists track pending claims, identify systemic issues (e.g., missing narratives or frequency conflicts), and appeal denials aggressively. We resolve delays from both insurance and patients while maintaining patient satisfaction.

For DSOs and group practices, we manage the entire credentialing lifecycle — adding new providers to networks, renewing existing contracts, and ensuring payer compliance. This keeps your team billable and prevents reimbursement gaps.

Our team provides monthly and on-demand reports on collections, adjustments, denial trends, and outstanding balances — offering full visibility into financial health and operational performance.